Selligion Technologies Private Limited (“Company” or “We” or “Us” and their connotations) respects Your privacy and We are committed to protecting it through this Privacy Policy and Our compliance with all applicable laws and regulations.

We have created this Privacy Policy to inform You of Our policies regarding the collection, use, and disclosure of personal information (also referred to here as “Personal Information”) as well as the rights and choices You may have associated with that information. For any requests or inquiries in relation to this Privacy Policy, please see the Contact Us section below.

The information on this page applies to the Personal Information We collect about Your interactions, use, and experience with Our website at  www.selligion.com (our “Platform”)

About Our Privacy Policy

The Platform gathers certain information with prior consent from the following: the users utilising the Platform as described in the Terms of Use available here [●] (“Terms”) and any visitors of the Platform (collectively “Users” or “You” and their connotations).

This Privacy Policy (‘‘Privacy Policy’’) is meant to help the Users understand what information We collect, why We collect it, what information We disclose and how the Users can update, manage, export, and delete their information. It shall be read in compliance with the applicable laws in the places We operate.

Your Consent:

The Users will be deemed to have read, understood and agreed to the terms as provided in this Privacy Policy once they provide their consent or continue using the Platform after this Privacy Policy is presented to them. By granting their assent to this Privacy Policy, Users provide consent to such use, collection and disclosure of Personal Information as prescribed in this Privacy Policy.

We reserve the right to update or change Our Privacy Policy at any time and the Users should check this Privacy Policy periodically. To inform You of any material change as regards the manner in which We collect or process Your information, including changes to this Privacy Policy, Our updated Privacy Policy will be posted by Us on the Platform, indicating the date on which the Privacy Policy was updated at the top of the Privacy Policy. We will endeavour to notify You for any such material changes, on a best efforts’ basis.

Opt-out:

Continued use of the Platform will constitute the Users’ acknowledgment of and their consent to abide and be bound by the modified Privacy Policy. Users have the right to opt out of the Platform and/ or Services at any moment. In addition, the Users can, by sending an email to help@selligion.com or legal@selligion.com, inquire whether the Company is in possession of their Personal Information, and they may also require the Company to delete and destroy all such information, upon request.

What Personal Information do We collect?

All information collected by the Company is with the Users’ consent. The Company is however free to use, collect, and disclose information of the Users which is in the public domain.

When Users use or sign-up to the Platform, the Users may provide the Company with certain information including Personal Information voluntarily, specific to the nature of the service being availed on the Platform, and/or certain information may be collected by the Company depending solely on the usage of the Platform.

The Users hereby consent to the collection of such information by the Company.

Information collected by the Company shall include but not be limited to the following:

• Name (e.g., Your name)
• Email ID
• Phone number
• Address (including city and postal code)
• Geolocation and time zone
• Age, gender, and other demographics
• Financial Information (including billing address, limited information regarding the payment mode, and payment ID from Razorpay)
• Metrics on system or App feature use, including but not limited to the date of sign-up to the Platform, number of logins, and last login to the Platform

We also collect certain information either when the Users provide it while using the Platform and / or automatically as the Users navigate through the Platform (which may include usage details, location, IP address, device ID and type, browser type and language, the operating system used by device, access times, and information collected through web beacons and other tracking technologies and which is covered by this Privacy Policy). We DO NOT sell this data to any third parties.

Third parties may collect certain information by way of cookies, through our Platform. Such information may be collected, inter alia, for the following purposes: (a) payment and (b) User authentication; (c) marketing; and (d) data analytics.

If the Company has reasons to suspect that the information provided by any User is misleading, inaccurate, obsolete or incomplete, the Company reserves the right to refuse provision of the Platform to the User, at its sole discretion without incurring any liability to the User or any third-party. We will not be liable for reliance on or consequences of any misleading, inaccurate, obsolete or incomplete information.

We may also obtain information about you from third parties such as partners, marketers, third-party websites, and researchers, and combine that information with information which we collect from or about you.

How do We use Your Personal Information?

We collect Personal Information only necessary for the following purposes:

• To improve and enable You to use Our Platform, increasing efficiency of existing features, and develop new features;
• To understand user behaviour, preferences, and patterns on our Platform.
• To use it for marketing purposes, including but not limited to sending promotional materials, newsletters, and updates about our Products and Services;
• To fulfil orders and dispatch general communications;
• To provide customer support services;
• To dispatch transaction-related communications such as welcome letters and billing reminders;
• To notify You of necessary information related to the Platform, Our Products and Services, and Your account on the Platform from time to time;
• To maintain records and provide You with an efficient, safe and customized experience while using the Platform;
• To analyse overall trends to help Us improve the Platform, Our Products and Services, including displaying detailed analytics to Users;
• To verify Your identity and prevent fraud or other unauthorized or illegal activity;
• As We believe to be necessary or appropriate, and only as permitted under applicable law: (a) To comply with legal process; (b) To respond to requests from public and government authorities, including public and government authorities outside Your country of residence; (c) To protect Our operations or those of any of Our affiliates, including in connection with investigating security incidents; (d) To protect Our rights, privacy, safety or property, and/or that of Our affiliates , To transfer the data and the rights associated therewith to a third party as part of reorganization or a sale of the assets of any division of the Company or the entire Company itself;
• We may use Personal Information, including sensitive information of the Users to create non-identifiable “aggregate data” for the purposes of marketing, research and analysis;
• If You provide to Us any ideas, proposals, suggestions, recommendations or other materials (“Feedback”);
• And in any other way consistent with this Privacy Policy and to support the above activities.

How do We share Your Personal Information with third-parties?

• We may share Your Personal Information with third-parties, as may be necessary for providing access to the Platform and provision of Products and Services.We may share Your Personal Information with third-parties, as may be necessary for providing access to the Platform and provision of Products and Services.
• If We are involved in major business transactions like merger, acquisition, financing due diligence, reorganization, bankruptcy, sale or purchase of assets, or transition of Service to another provider, Your information may be transferred as a part of such a transaction, as per applicable law and/or contract.
• We do not store data without the specific consent of Users, except as set out in this Privacy Policy.
• We reserve the right to use or disclose Your Personal Information in response to any statutory or legal requirements in order to protect Our rights, the rights of Our other Users, data processors and any other person or property.
• We will use or disclose Your Personal Information if We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person or property, violations of the Platform’s Terms and Conditions and/ or other policies, or as otherwise required by law when responding to subpoenas, court orders and other legal processes.

Additionally,

The Company may also share Your Personal Information with third-party service providers in relation to the Platform, such as parties involved in hosting and enabling the performance of Our Platform. Such third-party services providers shall include but shall not be limited to the following

• Google Analytics - This is to understand usage metrics and will not be processed for any other purpose.;
• miniOrange- This is used for the purpose of User authentication.
• Razorpay- This is used to collect the required payment information.

Please note that we do not sell or trade your Personal Information to third parties.

Do We use Cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser, only if you allow, that enables the sites or service providers’ systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits, to keep you authenticated in the current and future sessions, and to compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you delete or decline cookies, some features of the Platform may not work or may not work as designed. For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org

However, if you choose to disable cookies, you may be unable to access certain parts of our Platform. A banner asking you to accept our cookies policy will be displayed upon the first visit to our Platform (or the first visit after you delete your cookies). Unless you have adjusted your browser setting so that it will refuse cookies and/or you have not accepted our cookies policy, our system will issue cookies when you log on to our Platform.

How long do We retain Your Personal Information?

We retain the Personal Information described under this Privacy Policy that Users provide Us for the tenure that a particular User maintains an account on the Platform, until the User requests deletion of Personal Information through the option of deleting profile on the Platform, or till the period such retention is required for compliance under applicable laws.

Please note that we may hold anonymized data, that at one point originated from you, but as the data is truly anonymized it no longer constitutes personal data and we can keep it for as long as it is relevant to our business purposes.

How We protect Your Personal Information?

The security of Personal Information is important and We have implemented reasonably sufficient means to protect the same, including access controls and data encryption. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure and We cannot guarantee its absolute security. We have implemented best industry practices and security policies, rules and technical measures to protect the data, including Personal Information, that is under the Company’s control from unauthorised access, improper use or disclosure, unauthorised modification and unlawful destruction or accidental loss. However, for any data loss or theft due to unauthorized access to the Users’ electronic devices through which the Users uses the Platform, We shall not be held liable for any loss whatsoever incurred by the Users or any third-party.

When payment information is being transmitted on or through the Platform, it will be protected by encryption technology of a third-party payment services providers, including payment gateways. You agree, acknowledge and consent to such sharing of your information with third party service providers to process payments and manage your payment-related information. The Company does guarantee that the transmissions of your payment-related information or other information will always be secure.

Do We transfer Your Personal Information internationally?

All or any information processed by the Company shall be processed, and stored in India. We undertake to safeguard Your information in accordance with the applicable laws.

Disclaimers

The Platform may contain links to other websites. Please note that when Users click on one of these links, they are entering another website over which We have no control and for which We will bear no responsibility. Often these websites require the User to enter their Personal Information. We encourage and recommend the Users to read the privacy policies of all such websites as their policies may differ from Our Privacy Policy. Users agree that We shall not be liable for any breach of Your privacy of Personal Information or loss incurred by their use of such websites or services. The inclusions or exclusions are not suggestive of any endorsement by the Company of the website or contents of the website. The Users may visit any third-party website linked to the Platform at their risk.

You also may provide information (such as ratings, reviews, photos, comments, likes, etc.) to be published or displayed on publicly accessible areas of our Platform (collectively, "Contributions"). Your Contributions are posted on at your own risk. Although we limit access to certain pages, you may set certain privacy settings for such information by logging into your account profile. Additionally, we cannot control the actions of other users of our Platform with whom you may choose to share your Contributions. Therefore, we cannot and do not guarantee that your Contributions will not be viewed by unauthorized persons. We may display this information on the Platform, share it with businesses, and further distribute it to a wider audience through third party sites and services. You should be careful about revealing any sensitive details about yourself in such postings.

What are Your Rights?

As a User, the Company grants You complete control of the information submitted by You. The rights pertaining thereto are enumerated below:

• The right to access the information We have on the User. You have a right to request that We provide You with a copy of Your Personal Information that We hold, and You have the right to be informed of: (a) a summary of your Personal Information which is being processed us; (b) the processing activities undertaken by us with respect to your Personal Information; (c) the data controller’s identity (i.e., information about persons who control the manner in which Your Personal Information is processed); and (d) the entities or categories of entities to whom Your Personal Information may be transferred.
• The right of rectification. You have a right to rectify in the profile section of the Platform or request that We rectify inaccurate Personal Information, complete the incomplete Personal Information or update the Personal Information. We may seek to verify the accuracy of the Personal Information before rectifying it.
• The right to erasure. You can also request that We erase Your Personal Information in limited circumstances where:
  

  a. It is no longer needed for the purposes for which it was collected; or

  b. You have withdrawn Your consent (where the data processing was based on consent); or

  c. Following a successful right to object (see right to object); or

  d. It has been processed unlawfully; or

  e. To comply with any legal obligations of the Company.

  
  

  We are not required to comply with Your request to erase Personal Information if the processing of Your Personal Information is necessary (a) for compliance with a legal obligation; (b) or for the establishment, exercise or defence of legal claims.

  
  
• The right to withdraw consent. Users have the right to withdraw their consent at any time, when consent is given pertaining to Personal Information.


• The right to lodge a complaint with the local supervisory authority. You have a right to lodge a complaint with the Data Protection Board of India if You have concerns about how We are processing Your Personal Information. We ask that You please attempt to resolve any issues with Us first, although You have a right to contact Your supervisory authority at any time.


• The right to be informed. Users have the right to be informed about third parties with which their Personal Information has been shared.


• The right to unsubscribe. You may always opt-out of receiving future e-mail messages and newsletters from the Company. We provide you with the opportunity to opt-out of receiving communications from Us by choosing the appropriate options for unsubscribing under your emails. To opt-out, you can also send us a message at help@selligion.com or legal@selligion.com. Please note, however, that you generally cannot opt-out of service-related announcements, e.g., if the service is temporarily suspended or if delivery of a product or service is delayed.


• The right to nominate. Users shall have the right to nominate any other individual, who shall, in the event of death or incapacity of such User, exercise the rights provided above. We may ask You for additional information to confirm Your identity and for security purposes, before disclosing the Personal Information requested to You. We reserve the right to charge a fee, where permitted by law, for instance, if Your request is manifestly unfounded or excessive.
  
  

  You can exercise Your rights by contacting Us at help@selligion.com or legal@selligion.com. Subject to legal and other permissible considerations, We will make every reasonable effort to honour Your request promptly or inform You if We require further information in order to fulfil Your request.

  
  

  We may not always be able to fully address Your request, for example, if it would impact the duty of confidentiality We owe to other Users, or if We are legally entitled to deal with the request in a different way

Who can use Our Platform?

Our Platform can be used by minors subject to the legal consent of their parent or legal guardian. If you have achieved the age of majority and intend to use the Platform, or if you are the legal guardian of a minor intending to use the Platform, i.e., any person below 18 (eighteen) years of age, you hereby agree and acknowledge that you have provided your informed and unconditional consent on behalf of yourself or on behalf of the minor (as applicable), in accordance with applicable laws.

Grievance Officer

Any complaints, abuse or concerns with regards to content and or comment or breach of the terms in this Privacy Policy shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature:
Name: Apeksha Mehta
Email: apeksha@selligion.com

Your use of the Platform and any dispute over privacy is subject to this Privacy Policy and Terms.

Contact Us

If there are any questions regarding this privacy policy, You may contact Us using the information below:
Email address: help@selligion.com or legal@selligion.com
Phone number: (+91) 77158 90085